Here Are Some Of Our Most Frequently Asked Questions. Please, Contact A & E With Any Questions That You May Have!

What Hours Are You Open?

Mon. – Fri. 7:00 a.m. to 9:00 p.m.
Sat. – Sun. 8:00 a.m to 8:00 p.m.
Open All Holidays – Emergency Calls 24/7

What Is The Reason For A Main Sewer Line Back Up?

Tree ROOTS growing through the cracks & brakes in the sewer pipe leaking waste water.

  • Sewer pipe with a whoop de do in it & holding waste water causing solids to dam up & eventually clog.
  • Tampons, baby wipes (any wipes)
  • If you have an old sewer pipe, it’s more than likely it is deteriorating away causing toilet paper to cling on to, so YES there is a difference in the type of toilet paper to use. New sewer line shouldn’t make a difference, as long as it was installed properly.
  • Sewer pipe is collapsing, this is bad & should be replaced ASAP.

Are There Really Certain Types Of Toilet Paper That Can Clog A Toilet Or Even A Sewer?

Yes. There are certain brands of toilet paper that do not dissolve very quickly in water. Because of this, they can dam a sewer or a toilet (especially low-flow toilets).

My Toilet Flushes Slow?

How old is your toilet? Toilets that have been in use for some time can develop a lazy or weak flush. It is quite common for minerals such as calcium and lime, along with debris particles such as rust to build up in the rim feed and jet holes of the toilet bowl. Over time, these deposits restrict and block water from flowing into the toilet bowl which will cause a weak or incomplete flush.

What Is The Main Sewer Line Made Of Going Out Of The House To The City?

From the main sewer clean out in the basement of the house it is cast iron pipe to six to twelve feet outside & then “No-Corrode.” The technical term is “coal tar-impregnated wood fibre,” although many builders knew it as “Orangeburg pipe,” due its primary maker, the Orangeburg Manufacturing Co. (also known as “fiber conduit”, “bituminous fiber pipe” or “Bermico”). Orangeburg pipe is bitumenized fiber pipe made from layers of wood pulp and pitch pressed together. But in Canada it was also referred by the soon-to-be-ironic title of “No-Corrode.” City side will be Clay or PVC.

 

Where Is My Main Water Shut Off Valve?

At the front by the main cleanout in basement, in the middle of basement beside main stack or at the back of basement beside main stack. (Utility room)

At the front by the main cleanout in basement, in the middle of basement beside main stack or at the back of basement beside main stack. (Utility room)

Do I Need A Sump Pump?

New City Code, weeping tile has to drain into sump pump pit & then pumped outside away from the house.

Most of the older weeping tile (Terracotta Tiles) are broken, separated & filled with dirt making it impossible to flow to the drain. Now the water has no place to go but under the basement concrete floor. You notice this in older houses where you go down to the basement & the floor is all pushed up, NOW that’s water pressure doing that. If you see water coming in at a certain spot/spots, that would be a good place for a sump pump pit.

Where Do I Put My Sump Pump Pit?

It can be installed anywhere in the basement. You notice water seeping in from a certain spot, that’s a good spot to install one. A & E will come to your house to suggest where to install a sump pump pit.

What Is Weeping Tile & What Does Weeping Tile Do?

Weeping tiles are porous 4-inch pipes used to discharge underground water. They were originally named at a time when Terracotta Tiles were used for drain pipes. Today’s products are plastic pipes with weep holes or small slits designed to redirect water away from the home. The weeping tile system was developed by Henry Flagg French from Massachusetts. He wrote a book about the subject in 1859 and earned notoriety for solving the drain clogging problem of the era.

Something Fell Into The Toilet & Got Flushed Down, Tried Everything. What Can I Do?

Whatever fell into the toilet has to come out the same way because it can’t make it through the bottom of the toilet. Toilet has to be removed & flushed out backwards. Give A & E a Call.

How Long Will It Take To Replace The Main Sewer & Water Lines?

First we prep inside the basement where the main cleanout is at the front of the house. This is where the Back Water Valve is installed

We jackhammer out to expose the cleanout & unexpected fitting that would prevent the Back Water Valve to be installed properly (no fitting two feet from Back Water Valve). This prep work is usually done a day before digging & replacing the Main Sewer & Water Lines. Your sewer & water will be back in service the same day. The next day we cement floor back in, cleanup work area & that’s it, Done.

What Is A Back Water Valve?

Back Water Valve is a device that prevents sewage in an overloaded main sewer line from backing up into your basement. The valve automatically closes if sewage backs up from the main sewer. Installed where the main sewer line comes into the house, in basement where the main cleanout is at the front.

What Time Do You Start?

We can start at your convenience!

What Does A Sewer & Water Replacement Cost?

A & E provides free quotes for main sewer & water replacement, installing Back Water Valves, basement bathroom rough-ins & more. A & E will come to your home to look over the work to be done & provide you with a written quote.

Where Is My Main Sewer Clean Out? How Many Clean Out Do I Have?

You have two main sewer line clean outs. One at the front in basement where sewer comes into the house (I have come across some that were cemented over). City Code you have to have access to the front clean out.

You also have a clean out at the main stack.A & E Now For More Information, please contact: +13065915665